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According to an informative article in the Economist, “for the first time in history, the unemployment rate for baccalaureate degree holders in now consistently higher than the national average”[1] in the U.S. Canada and the UK. In short, this is more than just a short – term economic adjustment taking place. The knowledge services job market is undergoing a fundamental shift. What is occurring in the knowledge services sector is akin to what took place when automation replaced the need for many blue- collar workers in the manufacturing industries. Wages stagnated as jobs were reconfigured resulting in an increase in unemployment for unskilled blue- collar workers.
AI is reconfiguring work in the knowledge services sector. At the entry level, routine management jobs where baccalaureate degree holders got their start and earned while they learned are disappearing. In the tech industry AI is now capable of doing basic computer programing. In professional services fields such as law there is no longer any need to retain junior lawyers to undertake basic research and the drafting of routine documents. AI and sophisticated Chat GP can now perform those functions. Moreover, research into baccalaureate degree education has found that “many students with baccalaureate degrees are functionally illiterate”[2] Too many recent graduates have relied on I Phone centric reading (the 15 -minute quick click) and Chat GPT learning modules for writing assingments and lack the capability to undertake critical reading and writing. They haven’t acquired the capability to actually read and analyse an entire text. In the opinion of experts involved with the research and writing of the Economist article, “Governments are subsidising useless degrees, encouraging kids to waste time studying”.[3] There are academic leaders in the Canadian post – secondary academic education community who tacitly acknowledge that there is a need to reform the Canadian BA.[4] They are proposing a double- edged approach. At the baccalaureate degree level there are efforts are underway to align the B.A. architecture with the learning needs and operational framework of the emergent new age. Baccalaureate degree level of study should be designed to provide students with personalized pathway to Masters of Arts (M.A.) degrees. This emergent new age and its attendant socio-economic environment contains what they label as wicked problems. “Wicked problems are ill defined, interwoven with other problems and do not have -tidy- or even lasting solutions”[5] Wicked problems are inter-disciplinary and multi-disciplinar.. Climate change, inequality, environmental sustainability and transition from acute care to holistic health are examples. They are intertwined with public policy and extend beyond the application of expertise in a defined academic silo that is frequently associated with the traditional M.A. to multi-disciplinary and/or inter-disciplinary creativity. What is the difference between interdisciplinary and multidisciplinary degrees? Multi-disciplinary: people from different disciplines working together, each drawing on their disciplinary knowledge. Cross-disciplinary: viewing one discipline from the perspective of another. Inter-disciplinary: integrating knowledge and methods from different disciplines, using a real synthesis of approaches. Interdisciplinary work typically involves the linking or combination of two or more fields of study to create a synthesized whole. Multi-disciplinarywork draws on the knowledge from two or more fields of study as well, but is often used to describe work in which the boundaries of the disciplines involved are maintained. The new age interdisciplinary/multi-disciplinary MA opens the door for university students to utilize their BA program of study as an opportunity to participate in an innovative series of ‘F.A.I.L.s (first attempts in learning) in entry level An example of an interdisciplinary M.A. that is focused on a wicked problem is the M.A -Health and Law. The new age is an era of previously unknown complex challenges requiring professionals with specialized knowledge to articulate and manage them. A career oriented university education is now comprised of a combination of a B.A. and M.A. · Nursing and Healthcare management. · Architecture. · Accounting and finance. · Business Administration & Management. · Psychology and Counselling What Skills Can You Develop in Multidisciplinary Courses?
[1][1][1] Crammed and Damned – The Economist. June 21st, 2025 at P60. [2] Supra [3] supra [4] Loleen Berdahl, Jonathan Malloy and Lisa Young. For the Public Good. Edmonton. University of Alberta Press. (2024). [5] Supra at P.25.
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According to an informative article in the Economist, “for the first time in history, the unemployment rate for baccalaureate degree holders in now consistently higher than the national average”[1] in the U.S. Canada and the UK. In short, this is more than just a short – term economic adjustment taking place. The knowledge services job market is undergoing a fundamental shift.
What is occurring in the knowledge services sector is akin to what took place when automation replaced the need for many blue- collar workers in the manufacturing industries. Wages stagnated as jobs were reconfigured resulting in an increase in unemployment for unskilled blue- collar workers. Although the reconfiguration did eliminate many unskilled jobs, society benefited from the creation of skilled jobs, many associated with skilled trades and para-professional occupations. AI is reconfiguring work in the knowledge services sector. At the entry level, routine management jobs where baccalaureate degree holders got their start and earned while they learned are disappearing. Management trainees and administrative assistants are in decline in the knowledge services sector. In the tech industry AI is now capable of doing basic computer programing. In professional services fields such as law there is no longer any need to retain junior lawyers to undertake basic research and the drafting of routine documents. AI and sophisticated Chat GP can now perform those functions. Moreover, research into baccalaureate degree education has found that “many students with baccalaureate degrees are functionally illiterate”[2] Too many recent graduates have relied on I Phone centric reading (the 15 -minute quick click) and Chat GPT learning modules for writing assignments and lack the capability to undertake critical reading and writing. They haven’t acquired the capability to read in depth and analyse an entire text. In the opinion of experts involved with the research and writing of the Economist article, “Governments are subsidising useless degrees, encouraging kids to waste time studying”.[3] There are academic leaders in the Canadian university community who tacitly acknowledge that there is a need to reform the Canadian B.A.[4] They are proposing a university centric double- edged approach. At the baccalaureate degree level there are efforts are underway to align the B.A. architecture with the learning needs and operational framework of the emergent new age. University centric baccalaureate degree level of study should be designed to provide students with personalized pathways to Masters of Arts (M.A.) degrees. This emergent new age and its attendant socio-economic environment contains what they label as wicked problems. “Wicked problems are ill defined, interwoven with other problems and do not have -tidy- or even lasting solutions”[5] Wicked problems are inter-disciplinary and multi-disciplinary. Climate change, inequality, environmental sustainability and transition from acute care to holistic health are examples. They are intertwined with public policy and extend beyond the application of expertise in a defined academic silo that is frequently associated with the traditional M.A. to multi-disciplinary and/or inter-disciplinary creativity. What is the difference between interdisciplinary and multidisciplinary degrees? Multi-disciplinary: people from different disciplines working together, each drawing on their disciplinary knowledge. Cross-disciplinary: viewing one discipline from the perspective of another. Inter-disciplinary: integrating knowledge and methods from different disciplines, using a real synthesis of approaches. I[6]nterdisciplinary work typically involves the linking or combination of two or more fields of study to create a synthesized whole. Multi-disciplinary work draws on the knowledge from two or more fields of study as well, but is often used to describe work in which the boundaries of the disciplines involved are maintained. The JD/MBA combination is an example of a professional services multi-disciplinary field. There is a vibrant cohort of professionals with these dual degrees who apply business principles while respecting the self-regulatory boundaries of the legal profession. The post-secondary college and polytechnic communities are also responding to the limitations of the B.A. as a singular career entry qualification by developing post-diploma programs. These build on the academic learning outcomes of a baccalaureate degree by integrating them into graduate level applied skills training linked to designated professions and para-professional occupations. For example, the housing affordability crisis is a wicked problem. It’s creating career opportunities for professionals and para professions in all aspects of property taxation and development. A student with a university B.A. with and academic math major is eligible to enrol in the graduate one-year post diploma program in Real Property Administration (RPA) at Seneca Polytechnic. The student leverages their academic math capability to develop expertise in all aspects of property evaluation and property taxation. The RPA diploma makes then eligible to attain membership in the Canadian National Association of Real Estate Appraisers (CNAREA). [1][1][1] Crammed and Damned – The Economist. June 21st, 2025 at P60. [2] Supra [3] supra [4] Loleen Berdahl, Jonathan Malloy and Lisa Young. For the Public Good. Edmonton. University of Alberta Press. (2024). [5] Supra at P.25. [6] John G. Kelly, Post-Secondary Education Pathway (PEP) Perspective. August, 2025. Proprietary. Distribute with acknowledgement. [email protected] www.johngkelly,ca
“We’re taught to avoid failing and its siblings: falling, faltering, flailing, foundering, fumbling. (I call these life’s beautiful F-words). But we’d all have an easier time if we accepted that these seemingly disastrous experiences are not only a normal part of life but are actually our greatest teachers in disguise. The right mentors encourage it even. Take this from Game of Thrones: JON SNOW: “I failed”. SER DAVOS: “Good. Now go fail again.”[1]” Think back to your early childhood. We’ve all heard the encouragement from parents and primary school teachers telling us; “if at first you don’t succeed try and try again”. And you did. That’s how you learned to accomplish the critical fundamentals such as the reading, writing and arithmetic that are the infrastructure for so much of our learning as adults. That’s also how you learned to skate. You kept falling down on the ice but you kept getting up and trying again until you learned how to do it and perhaps went on to play hockey where you learned what teamwork was all about. These were your F.A.I.L.s (first attempts in learning). You wouldn’t be where you are today without having embraced them. Unfortunately, the value and merits of F.A.I.L. and its demonstrable evidence in bringing out the best in of what is in the best interest of an emergent generation of aspiring professionals have been pushed aside and replaced by perfectionism by parents and educational institutions of higher learning. According to Wharton School psychologist Adam Grant, host of the hit podcast Rethinking, “There’s strong evidence that perfectionism has been rising in for years across the United States, the United Kingdom and Canada. --- In an increasingly competitive world, kids face growing pressure from parents to be perfect and harsh criticism when they fall short.”[2] My book Meaningful Memories[3] takes you “back to the future” with demonstrable evidence of the true value of F.A.I.L. with personal accounts of its value and how it works. Read the chapter “A Good Read”. It recounts my F.A.I.L. (first attempt in learning) in primary and secondary education whereby I started with learning to read and climbed the literate ladder to critical reading and writing which was rekindled in my adult life to succeed as a legal author and law professor after failing to succeed in the perfect career as a lawyer. Another chapter; The Fight for What’s Right” recounts how my siding with a person of colour who was being victimized and bullied in grade school was a successful F.A.I.L. that I rekindled in my professional life to take the lead in combatting systemic discrimination in the accreditation of credentials for internationally trained professionals. This opened the door for me to engage in mentoring and counselling more than a thousand aspiring professionals on international graduate education in top tier UK universities through Canada Law from Abroad (www.canadalawfromabroad.com) Yes, I’ve been there and done it. Shutting out all of that external noise from friends and supposed experts who know all about those perfect careers and how you should go about perfecting yourself to get into them enabled me think for myself about myself enabled me to recollect and reflect on my F.A.I.L.s. My rekindling of what I had learned to like and what my positive attributes were enabled me to ignite my passion and develop a personalized pathway to a successful professional career and live life to the fullest. Julie Lythcott-Hams, who was quoted in the introduction, is an internationally acclaimed mentor for aspirant gen zs. Take a read about how what she has to say corroborates what I’ve just told you. “ Take some deep breaths. Tell yourself you don’t need to hear the word perfect and to always feel “comfortable” to know you’re okay. Do this over and over again until the thought begins to come naturally to you. (It will.) Remember that this life you’re leading is a process of learning. Look for the teachers who can help you grow. They are everywhere. [4] Now, go to my web site at (www.johngkelly.ca) and scroll into the UNI & College Pathways to Personalized Health Careers page. Give it a read. Give it some thought. Yes, I’m the mentor you need who can work with you to rekindle your F.A.I.L.s and ignite your passion to guide you to your personalized health career pathway. Connect with me by e-mailing [email protected] [1] Julie Lythcott-Hams, Your Turn How to Be an Adult. New York. Henry Holt and Company. (2021). At p.36 [2] Adam Grant. Hidden Potential – The Science of Achieving Greater Things. New York. Viking. (2023) at P.66. [3] John G. Kelly, Meaningful Memories. Friesen Press. Altona Manitoba. (2022). [4] Supra 1 at P.64.
“Perfectionism is not a personal obsession – it’s a decidedly cultural one. As soon as we’re old enough to interpret the world around us, we begin noticing its ubiquity on our televisions and movie screens, billboards, computers and smart phones. It’s right there in the language our parents use, the way our news is framed, the things our politicians say, how our economy works, and the makeup of our social and civic institutions. We radiate perfection because our world radiates perfection.[1] Rather than shooting for perfection---we should be shooting for excellence[2] A perfectionist education trap that ensnares many students frequently starts in high school. Family discussions, particularly when piloted by “helicopter parents” exhort their teenagers to “reach for the top”. There’s often family chatter about prestigious careers as a doctor, lawyer or MBA senior executive, the perfectionist high profile occupations. This sets the stage for a visit to the school guidance counsellor. High school guidance counsellors are university graduates. The great majority have completed a university degree focusing on counselling and guidance that is academic oriented and university centric. I know this from my experience as a law professor at a community college in Toronto. I was a member of a guidance advisory team that liaised with high - school guidance counsellors to introduce them to the direct entry high school college diploma programs and university entry graduate post diploma and graduate certificate credential programs. There was an appalling lack of knowledge about the college system, how it linked with an increasing number of university programs and the corresponding professional and paraprofessional credentials and accreditations available through the college system. Nor were they conversant with apprenticeship training for the skilled trades and the prestigious Red Seal classification Consequently, the guidance counsellor is enveloped in a professional perfection counselling trap. They’re acclimatized to the university system of education. They will have a copy of the student’s school performance that contains a listing of their subjects and academic grades, etc. There are niche counselling programs that are designed to cater to students with disabilities or special needs. For students in the mainstream, academic performance, not a personal passion and/or lifestyle preference, is utilized as the foundation for counselling. Parental persuasion has convinced the student to park their passion and start thinking about a prestigious career, the perfection trap. The primary focus is on the role and importance of pursuing post- secondary education, ideally in a university, as the foundation for the pathway to a rewarding adult career. Moreover, the recommended university degree is linked to their academic performance and the pinnacle of a professional career in a complementary field. It’s the perfect position the best and brightest should strive to become in contemporary society. Consequently, what’s touted as guidance is all too often a “prep” talk. The student is forewarned that only the best and brightest, the “perfectionists” with dazzling GPAs (the top 10th percentile) get accepted into prestigious graduate degree programs. The student is advised to enroll in a top ranked university (the perfect university) that has one or more professional graduate degree programs. An application to local or regional university is a backup if the GPA doesn’t quite meet admissions criteria for their primary choice or affordability is an issue. Now, of course, the student does have a mind of their own. And, more often than not, during the four years of university baccalaureate studies they do take elective courses in subjects that are of personal interest and have the potential to kindle or rekindle a passion. But they invariably put those interests aside and concentrate on the perfectionist path. After all, isn’t that the primary purpose of university education? It certainly is for a number of students with professional aspirations that are linked with their passions. I created Canada Law From Abroad (www.canadalawfromabroad.com) to mentor and counsel baccalaureate degree graduates in that top 10th percentile on pursuing legal and law related professional degrees (primarily in holistic health and public policy) in world class U.K. universities. But the end result for the majority of graduates in the 90th percentile “average student category” is frequently a young adult with a baccalaureate degree and a hefty financial debt left wondering where they really want to go in life and how do they embrace a career that will enable them to ignite their passion to get there. This opens the door for getting out of the perfection trap and pursuing a personal excellence pathway. What they need to know and appreciate prior to enrolling in a baccalaureate degree university program is what that means in the paradigm shift taking place in a turbulent global socio-economic environment. Think of B.A. as a euphemism for ”Beginning of it All”. It’s the first step on a pathway that will enable the student to ignite their passion and acquire the expertise and credentials to open the door to holistic careers of all manner and sorts. In other words, the B.A. is the first step in what in contemporary society will be a 5-6 year program of study. That next step is a college graduate post diploma (2 semesters1 year or graduate certificate (1 semester) program. One of my roles as a college professor was to be the lead in the development of a series of graduate post-diploma and graduate certificate programs in which we partnered with organizations by providing the practical training for career entry at the management level. Moreover, many qualify graduates for professional and para-professional designations. The broad range of programs enable the student to pursue a applied education that transforms their passion into a personalized career pathway. An endnote. An increasing number of colleges now have two - year direct entry high school diploma programs that provide two years of equivalent university education and qualify the graduate for entry into the third year of a B.A/B.Sc. baccalaureate degree program. The student obtains university level education with a practical focus. College tuition is less expensive than university tuition. In addition, at the completion of two years some college diploma programs qualify the student for accreditation or certification that opens the door earn while you learn opportunities while completing the third and fourth year of a university baccalaureate degree. [1] Thomas Curran, The Perfection Trap. Toronto. Scribner. ( 2023) at P.29 [2] Supra at P71. A John G. Kelly Report
John G. Kelly B.Com., D.PIR., LL.B.,M.S.Sc., M.A. (Jud.Admin.), F.CIS. [email protected] The “Coming of Age” generation who are nearing completion of their high school education is being pushed by parents to pursue a dream they had when in high school often with the help of guidance counsellors whose advice is grade point average (GPA) focused. Go to university and get a degree. A baccalaureate of Arts (B.A.) will open the door to good paying jobs and wonderful careers. That was then. But this is now a digital age that’s dominated by science, technology engineering and math (S.T.E.M.) in a “gig” economy and an emergent world of remote work. It’s true that if you want to access some of the highly regulated prestigious professions, notably law and medicine, you do have to attend university and get not just a baccalaureate degree but a graduate specialty degree such as a JD for law, MD for medicine, DDS for dentistry and B.Eng/Professional engineers. But take heed. A new genre of paralegals, alternative legal services providers in law, the emergence of 28 self-regulated health professions and computer techs in Canada is making inroads into the traditional professions. Once you gravitate to the traditional university degrees such as BAs in arts and humanities and the variation in undergraduate business degree programs a university education can be an expensive proposition when linked to entry level positions in the private and public sector. The big entry level career positions are becoming fewer and far between. You now need to add on two or more years of graduate study and get an market related M.A. (Political Science or Economics) or MBA (Finance or Marketing) to be considered as a preferred candidate for prestigious entry level career positions. A “coming of age” candidate for university is now looking at a post education accrued bill in the $50,000- $75,000 range and will leave them in post-secondary education debt for 5-10 years. Is this a dream or a nightmare? University can be a dream if you have a passion for a professional career that you want to ignite and are prepared to chart a university pathway that will open that all important career door. But that dream needs to be yours, not your parents. Nor can it be based on the advice from a guidance counsellor who’s grade point average (GPA) focused. And don’t just think of the prestigious professions. If it’s in the arts and humanities; think social work, teaching, political action, environmental advocacy, then enroll in arts and humanities and go for it. That and not university should be your dream of living life to the fullest. The London Underground (“the tube”) has a notice painted at the edge of the platform that’s accompanied by a heads up announcement. Every time a train approaches a station you’re reminded to “mind the gap”. In other words, don’t slip on the edge of the platform and tumble into the subway car.
How’s that applicable to the “coming of age” generation of high school graduates looking into post-secondary college and university education? In the U.K. students graduate from what is equivalent to a high school diploma with an Ordinary Level (O-level) certificate. It’s equivalent to a grade 11 education in Canada. Students intending to apply to university are then required to enroll in what are labelled as Advanced Level Qualification (A-Level) programs. They select a package of post-secondary programs that are focused on their preferred areas of study. The nature and type of program package and the grade point average (GPA) is utilized to qualify for entry into a university program. A normal A-Level program of study usually takes two year. It's an intensive program of study. If a prospective A Level applicant is unsure of what courses or program of study they want to pursue during their A Level program or they want time think through whether they’re in an area that is aligned with their primary area of interest and doesn’t ignite their passion they can take a year off. During that year off they’re encouraged to explore an activity of some sort that’s of interest to them, career oriented international travel, or work with a non-governmental organization (NGO) and became involved with advocacy for a cause, etc. y The gap year is integrated as an option in the A-Level program of studies in the U.K. Universities are supportive of the “gap” year and encourage prospective students to pursue it. It is oftentimes a value add to a university application, particularly if it’s to one of the elite Russel Group of Universities. The Canadian university system doesn’t have a formal gap year option integrated into their application process. However, if a student makes an inquiry to a university about taking a gap year in conjunction with an application most universities will support it. As is the case in the U.K., it’s a value add to an application and can be a factor in adding value to the conventional grade point average (GPA). A university education is a time consuming and expensive proposition. It’s estimated that approximately 30% of students in universities in the Maritime provinces drop out by the end of second year of study. In many instances its because they just don’t see how the university program of study they’re enrolled is associated with a career that’s of interest to them. University dropouts were prominent in every program I taught in at Seneca College. They weren’t failures. They were now on a pathway to success. They had enrolled in pre-college program registration counselling and had finally aligned their personal preference with a career. This was smart thinking. Give a gap year some thought if you’re wondering what will ignite your passion for a career. My extensive mentoring in the U.K. university education system has made me conversant with gap year mentoring. Contact me at [email protected] if you want more information.
A John G. Kelly Report John G. Kelly B.Com., D.PIR., LL.B.,M.S.Sc., M.A. (Jud.Admin.), F.CIS That’s the ominous title of a recent article by Nathan Heller in the New Yorker magazine. The article reports that 80% of countries in the Organization for Economic Cooperation (OECD) have found that enrollment in arts and humanities programs in universities has been in decline over the past decade. In this same period enrollment in the health, medical, natural sciences and engineering has dramatically increased. There are several reasons for the decline. The most obvious is that this “coming of age” generation in the 16- 21 year -old category isn’t well read. The recent movie highlighting the career of Judy Blume, who was a godmother of sorts to young girls and whose books were avidly read by virtually an entire generation of girls entering puberty, is no longer the must go to source. This is a generation that has been conditioned to scroll social media and I phone for information. The era of curling up in a couch for a long read has ended. Aspiring college and university students don’t see a link between the humanities and a career other than teaching. All of the talk in the education arena is about science, technology, engineering and math, the S.T.E.M programs, as being the occupational fields with rewarding careers. Interestingly, even though the arts and humanities are in decline as introductory courses there’s an upsurge in students enrolling in statistics as an optional course in their program of study. Sitting in their bedroom playing on their computer has introduced them to the power of “stats” in social media. They know their profile on social media is defined by statistical analysis and they want to find out how it works. The arts and humanities model of university education was initially defined and shaped by the elite British universities (Oxbridge) which were havens for learning by the elite. We’ve all seen brit box movies of young gentlemen in gowns learning to master the classics and recite poetry while awaiting to take their place in upper class society. North American universities attempted to adopt this model in their formative era but it just didn’t work in a society where everyone was expected to get to it and get to work. Instead of looking at a model that reflected the reality of North American society universities developed learning silos. Think of the english department, history department, political science department and the professional schools such as law and medicine. North American universities have evolved into a series of competitive learning silos that devote too much time arguing with one another. If, and when they step outside those silos and look at how they can become part of an inclusive learning enclave the arts and humanities are often surprised to discover that students want to incorporate them into their university learning experience. One of the law programs I taught in at Seneca College had a required English course module. The English professor put together a compilation of crime novels. The students learned how to critically read and write by reading books they thoroughly enjoyed because they were linked to their career aspirations. Canada is a multicultural country. Many children of first- generation immigrants are coached, in some instances to the point of coercion, to get into occupations where they can do financially well. Everyone knows that doctors, lawyers and MBA;s are in the upper strata of the career income bracket. The arts and humanities aren’t associated with high paying prestigious careers. I founded a very successful professional educational consulting company, Canada Law from Abroad (www.canadalawfromabroad.com) that mentored and counselled students into prestigious top tier law schools in the UK. A significant number of prospective students were children of first -generation immigrants whose parents were determined to get them into law school and that was all there was to it. I developed an innovative graduate post-diploma program at Seneca College in anti-money laundering compliance to enable recent immigrants with university degrees to become accredited as para -professionals in the financial services field in the banking sector. I wasn’t surprised to find immigrants with undergraduate baccalaureate degrees in the arts and humanities, in many instances from prestigious international universities, enrol in the program rather than an academic M.A. They wanted to access a career with assured above average pay rather than risk get caught up in an arts and humanities silo that wasn’t career linked. So, should students be mentored and counselled not to enrol in arts and humanities programs. No, but they need to be mentored on how they can link arts and humanities studies to defined professional careers. What universities need to do is to develop a counselling and mentoring course labelled as “Making a Career with a Humanities Major”. In the interim post -secondary counsellors need to take the lead and put a personalized version in place. Want to know how to do it from someone who’s successfully done it? Contact John Kelly at [email protected]
Think back to 2014. That’s when Loblaw Companies (Loblaws, President’s Choice) stunned the food industry with the purchase of Shoppers Drug Mart. Why the heck would a super market chain want to get into the pharmacy business? Well as we all know now when we stroll the isles of Shoppers food is a natural fit as with pharmaceuticals and cosmetics. In fact, when we look back we now realize that supermarkets had been on the edges of health convenience products in stocking products like toothpaste and aspirins in their stores. Loblaws has now decided to take a big step up the health services ladder. It’s made a multi-million-dollar purchase of Lifemark, a health services company. It operates holistic stand-alone health care clinics that provide physiotherapy, massage therapy, occupational therapy, chiropractic and mental health therapy along with a range of ancillary services. The plan is to create a national network of healthcare professionals who are connected to patients through Loblaw’s mobile app, PC Health — named after the retailer’s in-store brand, President’s Choice. This just announced step shouldn’t come as a surprise. In fact, there may well be plans to take yet another step or two up the health services ladder. Health professionals are provincially regulated. Ontario, the elephant in the room has 26 self-regulated health professions while a smaller province like New Brunswick has 22. Yes, we do need doctors and nurses. However, the Canadian public health care system is doctor driven rather than being holistically health care focused. There is a long and convoluted history of how doctors and hospitals became the primary players in publicly funded Canadian health care. It evolved in an era when the health paradigm was all about caring for physically ill people with a delivery system dominated by doctors, nurses and hospitals supported by a profitable private sector pharmaceutical industry. Contemporary society is now embracing a new paradigm that views health as holistic with a focus on physical, mental and emotional wellness. The politics of public health care funding with its ongoing tug of war between the federal and provincial governments has created a stalemate. Public health care is stuck with physician and hospital costs ballooning in a futile effort to restrict health care and cut costs. The horrendous COVID 19 fallout with so many deaths attributed to aging patients in hospitals and nursing homes has laid bare the deficiencies of the outdated public health care system. The Loblaw purchase is an example of how the private sector is stepping into the public health care void coming to the rescue. However, there is an important caveat to all of this. Employees and retirees with private sector group benefit plans are able to access holistic health care services. New economy professionals and para-professionals with good jobs in the “gig” service economy are also are also buying into holistic health care in a big way. Chiropractors, masseurs and physiotherapists are busy that’s attested by clients being put on waiting lists. The new generation in the new economy are embracing the holistic health is wealth mantra. This is creating a two -tier health services market. Those who can are accessing a comprehensive range of holistic services that will keep them physically and mentally healthy for many years. Those who can’t are left waiting in the wings for federal and provincial governments to put an end to the feud over funding for an antiquated 20th century public health care system that’s costing more and delivering less in the way and get the 21st century and embrace the mantra of holistic health care. "We find that between 1990 and 2020 around three quarters of occupations have seen their age-friendliness increase and employment in above- average age-friendly occupations has risen by 49 million. These findings point to the need to frame the rise of age-friendly jobs in the context of other labour market trends and imperfections." -National Bureau of Economic Research NBEC (September 2022) The above excerpt from the WHO global age-friendly cities guide depicts a workplace environment in 2007 that was far from age friendly for seniors. They were depicted as old and being in state of physical and mental decline. They were being shuttled off farms and into crowded urban centres in an era of declining employment in the agricultural sector. Moreover, they were deemed unsuitable for industrial jobs because of their limited physical capabilities. They lacked the combination of post- secondary education and computer skills to gravitate to what was in that era a limited number of management positions in a nascent information/knowledge management sector. The thrust of the background studies and recommendations in the civic participation/employment domain were to make society age friendly by finding ways to accommodate and support seniors. The NBEC research excerpt above documents the status quo in the contemporary labour market. The COVID pandemic has revealed the stark reality of how the job market functions in an information/knowledge management dominated environment. Life-long careers are in decline and the gig economy with an array of contract employment opportunities are in the mainstream. Entire industries have transitioned into an age friendly mode where an increasing amount of work can be done remotely and is home based. This is an ideal workplace environment for seniors focused age friendly work- places. Your home is no longer just your castle. It’s now your place of business. Affordable hi-tech enables many of the current generation of seniors in relatively good states of physical and mental health, to purchase high end personal computers. These computers are user friendly and can support sophisticated business applications. Social media usage that that may well have started with family Facebook exchanges became a learning curve that now enables seniors to be computer literate, confident and comfortable with using I phones as their primary means of communication, participating in zoom conferences and so on. All that’s needed is a reliable high-speed internet connection accessible from a home base to provide seniors with an age friendly workplace environment. Although 80% of Canadians live in urban communities its estimated that 25% - 35% of seniors reside in small towns and villages. Moreover, boomers, are a dominant cohort among the Canadian population that is interested in gravitating from congested high-cost urban communities to affordable small towns with an age friendly quality of life will increase that percentage over the next five to ten years. The media is replete with stories of the two internet worlds that exist in Canada. There is an enviable high-tech world with affordable access to the high-speed internet power and infrastructure you need to support all your business needs in urban centres. Then there’s small town and rural Canada with its otherwise enviable lifestyle, albeit with the notorious absence of capable and reliable high - speed internet. This is the epitome of an age unfriendly characteristic in the contemporary civic participation/employment domain. A prime objective of every community age friendly certification team in small towns and rural communities must be to become a vibrant voice in the chorus advocating for reliable high - speed internet in their community. In fact, certified age friendly committees should give serious consideration to forming a national age friendly internet society (NAFIS). NAFIS would provide the level of vocal advocacy that would attract the attention necessary to force the internet industry to go beyond just talking the talk of grand high speed internet plans and get on with actually getting the job done. But there’s another critical step that must be taken to open the gates for seniors to access these age friendly jobs when their communities obtain age friendly certification that meets age friendly workplace criteria. Ageism is emerging as a deterrent to seniors in this new era of the age friendly workplace environment. Young working age adults and couples with families with post -secondary education are attracted to age friendly jobs in the gig economy, particularly those associated with remote work. Despite all the rhetoric in the corporate world about combatting any and all kinds of discrimination, employers are demonstrating an ageism bias in a preference to recruit young adults for gig economy/remote work age friendly jobs. Ironically, even though seniors have demonstrable experience and expertise in the soft skills such as empathetic listening and communication that are so critical to customer relationship management (CRM) they are being relegated to the “too old to be seriously considered for these jobs” status. Confronting ageism in the contemporary age friendly work place environment must become a priority with every age friendly committee. |
John G. KellyMentoring & Counselling Archives
October 2025
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